Boston Carpet Cleaners

What Good is a Certified Technician?

All that a person needs to do to call himself a “professional” carpet cleaner is go to a grocery store, rent a carpet cleaning machine and “hang out his shingle”.

Currently, there is no state or federal licensing required in the carpet cleaning industry. But certainly, basic training is needed to be able to deal with the large range of cleaning situations that can arise for the cleaner.

The Institute of Inspections, Cleaning, Restoration Certifications (IICRC) was formed in 1972 as a non-profit certification body that sets and promotes high standards and technical proficiency within the cleaning industry. It was started by several existing trade associations within the industry who saw the need for self-regulation. The IICRC works with others in related fields such as carpet and furniture manufacturers and government agencies. They then act as an international body to establish industry accepted cleaning standards and to approve certifications for cleaning technicians.

Cleaners cannot merely purchase a “membership”, it is earned through classroom instruction, study, experience and successful completion of formal, written exams. In addition, the IICRC

requires continuing education credits to maintain one’s certifications. Upholstery cleaning, carpet repair and various other emergency restoration technician certifications have similar qualifications.

Like other industries that require certifications or licensing, it helps protect the customer, but doesn’t necessarily guarantee you’ll be pleased with the results. Just because an attorney is licensed doesn’t guarantee that he will provide you with the type of service you are looking for. Certification does however, serve the purpose of establishing a minimum standard for the cleaning industry.

Carpet manufacturers and fiber producers use the IICRC as a channel to voice their expectations and concerns for cleaning their products. As a result, many companies such as DuPont, Shaw Industries and Scotchgard® recommend or require the use of IICRC certified cleaners to maintain warranties and for recommended maintenance.

Past episodes of DateLine and 20/20 doing exposés on unethical practices in our industry strongly encouraged the use of IICRC Certified Firms/Technicians by consumers. The IICRC seeks to establish and enforce cleaning standards and a Code of Ethics in the carpet cleaning industry.

YOU‘LL LOVE WORKING WITH VIO CLEAN BECAUSE…

♥ The owner will be the person serving you this time and every time.

♥ I use only carpet manufacturers’ tested and approved methods.

♥ I am IICRC Certified (#179527).

♥ You can call me for answers to all your carpet & upholstery questions.

♥ I proudly stand behind my 100% Satisfaction Guarantee.

♥ I personalize my service to meet your needs.

...BECAUSE I CARE !